Frequently Asked Questions

The 24V range is designed for lighter tasks around the home — hedge trimming, small lawn mowing (320mm), drilling, line trimming, and leaf blowing. Tools are lighter and more compact. The 40V range is built for heavier garden work — full-size lawn mowing (460mm+), chainsaws, brush cutting, and high-powered blowing. 40V tools have brushless motors and more runtime. All batteries within a voltage range are interchangeable — any 24V battery fits any 24V tool, and any 40V battery fits any 40V tool.

Yes — that's the core of the Greenworks system. Every 24V battery works in every 24V tool, and every 40V battery works in every 40V tool. However, 24V and 40V batteries are NOT cross-compatible — they're different physical sizes and voltages. Start with a kit (tool + battery + charger), then add skin-only tools to expand your collection affordably.

A 'skin' is the tool without a battery or charger — just the bare tool. If you already own a Greenworks battery and charger in the same voltage (24V or 40V), buying skins is the most cost-effective way to expand your tool collection. Kits include the tool plus a battery and charger.

Greenworks battery tools are significantly quieter (typically 20-40% less noise), produce zero direct emissions, require almost no maintenance (no oil changes, spark plugs, fuel filters, or pull-start cords), and start instantly with a button press. The trade-off is runtime — you're limited by battery capacity rather than a fuel tank. For most residential use, a 4.0Ah battery provides plenty of runtime. For larger properties, a second battery or the larger 6.0Ah option keeps you going.

Greenworks tools carry a 2 year residential warranty on parts and labour. Rechargeable batteries are covered for 1 year. Consumable parts (blades, belts, filters, cables, batteries) and normal wear are not covered, nor is damage from improper handling, neglect, or unauthorised service. Non-transferable — keep your receipt, original purchaser only. Commercial customers — call us on 0800 800 880 to discuss coverage; we assess case-by-case under the Consumer Guarantees Act. Claims are handled by Trade Tested at 0800 800 880 or support@tradetested.co.nz.

Charge times depend on battery size: a 2.0Ah battery charges in about 30-60 minutes, a 4.0Ah in about 60-90 minutes, and a 6.0Ah in about 90-120 minutes. The charger has LED indicators showing charge progress. Greenworks batteries have built-in overcharge protection — you can leave them on the charger safely. For best battery life, store at room temperature and avoid leaving batteries fully depleted for long periods.

Greenworks battery tools are not designed for use in heavy rain or wet conditions. Light moisture is generally fine, but avoid submerging the tool or battery in water. Store tools and batteries indoors in a dry location. The battery terminals and charger contacts should be kept dry and clean.

Trade Tested is the New Zealand distributor for Greenworks. All warranty claims, spare parts, and support are handled locally by Trade Tested — call 0800 800 880 or email support@tradetested.co.nz. Greenworks is manufactured by Globe Inc and is one of the world's largest battery-powered outdoor tool brands.

Greenworks ride-on mower availability varies — contact Trade Tested at 0800 800 880 or support@tradetested.co.nz for current stock and pricing. Note that ride-on mowers use a different battery platform to the 24V and 40V ranges — batteries are not interchangeable between voltage tiers.

For a standard residential section (under 500m²), the 40V 460mm Brushless Lawnmower with 4.0Ah Kit is the most popular choice and one of the highest-reviewed Greenworks products. For smaller lawns or easy storage, the 24V 320mm Brushless Lawnmower is compact and lightweight. For larger properties, the 40V 460mm Self-Propelled model with a 6.0Ah battery reduces effort on slopes and longer sessions.